Effective Date: September 2, 2026

At Promocrazy, we respect your privacy.

Promocrazy is a brand operated by SB Endeavors LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit promocrazy.com, request a quote, contact us, purchase products, submit artwork, or otherwise interact with Promocrazy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information.

Contact Information

This may include:

• Name

• Business or organization name

• Email address

• Telephone number

• Mailing or shipping address

Order Information

This may include:

• Products requested or purchased

• Quantities

• Product specifications

• Artwork and customization instructions

• Shipping information

• Order history

• Customer communications

Payment Information

Payments may be processed by third-party payment processors.

PromoCrazy generally does not store complete credit-card numbers. Payment information may be collected and processed directly by the applicable payment provider under its own terms and privacy policy.

Website Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Referring website

• Approximate geographic information

• Date and time of activity

• Website interaction information

2. Cookies & Similar Technologies

PromoCrazy may use cookies, analytics tools, pixels, and similar technologies to:

• Operate the website;

• Remember preferences;

• Understand website traffic;

• Improve website performance;

• Analyze website usage; and

• Support marketing activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

3. How We Use Information

We may use information to:

• Respond to inquiries;

• Prepare quotes;

• Process and fulfill orders;

• Produce customized products;

• Communicate regarding orders;

• Arrange shipping and delivery;

• Process payments;

• Provide customer service;

• Maintain business records;

• Improve our website and services;

• Prevent fraud and abuse;

• Protect our systems and customers;

• Send permitted marketing communications;

• Comply with legal obligations; and

• Perform other purposes disclosed when information is collected.

4. Customer Artwork & Files

Customers may provide logos, photographs, designs, documents, artwork, or other files.

We use these materials to fulfill orders and provide requested services.

When necessary, customer files may be provided to manufacturers, decorators, distributors, fulfillment providers, shipping providers, technology providers, or other service providers involved in fulfilling an order.

PromoCrazy does not claim ownership of customer-owned artwork simply because it is submitted to us.

5. Information Sharing

We may share information with companies and service providers that help us operate our business, including:

• Product manufacturers;

• Product distributors;

• Decoration and production providers;

• Shipping and fulfillment providers;

• Payment processors;

• Website hosting providers;

• Information technology providers;

• Analytics providers;

• Marketing providers;

• Professional advisors;

• Governmental authorities when legally required; and

• Other service providers acting on our behalf.

We do not sell customer information as a standalone business asset.

Information may also be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

6. Payment Processors

When you make a payment, payment information may be processed by a third-party payment provider.

Those providers may collect, process, and retain payment information according to their own privacy policies and terms.

PromoCrazy does not control third-party payment processors.

7. Marketing Communications

Where permitted by law, PromoCrazy may send promotional emails or other marketing communications.

You may unsubscribe from marketing communications by following the unsubscribe instructions included in those communications.

Unsubscribing from marketing communications does not necessarily stop transactional communications regarding orders, payments, or customer service.

8. Data Retention

We retain information for as long as reasonably necessary for business, contractual, legal, accounting, security, dispute-resolution, and other legitimate purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

PromoCrazy uses reasonable administrative, technical, and organizational measures designed to protect information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Children’s Privacy

PromoCrazy’s website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information to us, please contact us so we can evaluate and, where appropriate, delete the information.

11. Third-Party Websites

Our website may contain links to third-party websites, including manufacturer catalogs, suppliers, payment providers, and other services.

This Privacy Policy does not govern those websites.

We encourage you to review the privacy policies of third-party websites before providing information.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to certain personal information;

• Request correction of inaccurate information;

• Request deletion of certain information;

• Opt out of certain marketing communications;

• Request information regarding certain categories of information collected or disclosed; and

• Exercise other rights provided by applicable law.

Some rights are subject to legal exceptions.

We may need to verify your identity before processing certain requests.

13. Nevada Residents

PromoCrazy is operated by SB Endeavors LLC in Nevada.

Nevada residents may have privacy rights provided by applicable Nevada law, including rights relating to certain covered website data collection and the sale of covered information.

PromoCrazy does not sell personal information in exchange for monetary consideration as a primary business practice.

If applicable law provides additional privacy rights, PromoCrazy will honor those rights subject to applicable legal requirements and exceptions.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, the Effective Date at the top of this Policy will be updated.

15. Contact Us

PromoCrazy
A brand operated by SB Endeavors LLC

For questions regarding this Privacy Policy or privacy-related requests, please contact PromoCrazy using the contact information provided on our website.

Last Updated: September 2, 2026